PRIVACY POLICY
Effective Date: January 20th, 2025
Thank you for using our service! This Privacy Policy describes:
The ways we collect personal data about you and why we do so
How we use your personal data, and
The choices you have about your personal data.
This Privacy Policy applies to Saytiri's site and related services, which we here collectively call the Service. We may periodically update this Privacy Policy by posting a new version on saytiri.com. If we make any material changes, we will notify you as required under applicable law, including by posting a notice in the Service prior to the change becoming effective. Your continued use of the Service after the effective date will be subject to the new Privacy Policy.
CONTACT US
If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through the support features within the website here so we can reply to you more quickly. Alternatively, you may contact:
Name of the controller: Saytiri
Address: ...put an address here...
Attn: Privacy
email:
legal@saytiri.com
THE DATA WE COLLECT
The categories of personal data we collect depend on the Services you use, and the requirements of applicable law.
Data you provide us directly.
Contact information (such as email address)
User name, real name and password
Profile information (such as profile photo)
Your messages and other content you submit when you use the Service (such as chat logs and support tickets)
Data you provide in connection with surveys or promotions
Our payment service providers will collect your payment details in connection with any purchases you make through the Service
Data we collect automatically.
Data about your account and uploaded media, including an automatically created internal account ID
Your IP address and mobile device identifiers (such as your device ID)
Data about your device, such as device name and operating system, browser type and language, internet service provider, and mobile carrier
Data we collect with cookies and similar technologies (see more below)
Approximate location data (as derived from IP address)
Data about your use of the Service, such as purchases made and your interactions with other users of the Service
Data we collect from our partners.
Data we receive if you link a third-party tool with the Service (such as LINE, WeChat or Kakao in some markets)
Demographic data (such as to determine the coarse location of your IP address)
Data to fight fraud (such as refund abuse in user of the Service)
Data from platforms that the Service runs on or data from payment service providers (such as payment verification data)
Data for advertising and analytics purposes (such as surveys), so we can provide you a better Service
WHY DO WE COLLECT YOUR DATA
We use your data for a variety of business purposes, such as:
To make the Service work.
To perform the contract, we process data necessary to
Create accounts and allow you to use our Service
Operate the Service
Verify and confirm payments
Provide and deliver products and services you request
Send you Service-related communications
To make the Service more suitable for our users.
To provide a great Service to our users, we have a legitimate interest to collect and process necessary data to
Update and develop user profiles
Develop and improve the Service and user experience
Manage our relationship with you
Provide social features as part of the Service
Customize your Service experience
Respond to your comments and questions and provide user support
Provide you Saytiri offers in the Service as well as in other websites and services (including by email)
Send you related information, such as updates, security alerts, and support messages
Enable you to communicate with other users as permitted by the Service
To keep the Service safe and fair.
Ensuring your data is secure in the Service is a top priority for us. For more information on our acceptable use policy; Saytiri Terms of Service.
In order to keep the Service and its social features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to
Analyze and monitor use of the Service and its social features
Take action against fraudulent or misbehaving users
To analyze, profile, and segment.
In all of the above cases and purposes, we may analyze, profile and segment all collected data.
With your consent.
With your consent, we may process your data for additional purposes.
We may also collect and use your device identifiers to display and personalize the Service as explained below. Where applicable, we may collect your IP address, device ID and other device identifiers (country, os version, device model, client version) for these purposes. Under applicable privacy laws, including the General Data Protection Regulation (GDPR), we are required to ask your consent to do so.
This data is not shared outside the Service.
You can manage your consent in the Service settings. Please note that opting out of this data collection requires you to terminate use of the Service.
WHO CAN SEE YOUR DATA
Apart from Saytiri, your data cannot be accessed.
Other users.
Social features are a core component of our Service. However, other users may only see your data if when you specifically grant them access to your data either through features of the Service or other direct methods of sharing.
Our service providers.
Saytiri has vendors who help us to provide the Service. These vendors process your data only at and according to Saytiri's instructions to provide the Service, and perform tasks such as hosting, user support and fraud prevention.
Other companies and public authorities.
In order to verify payments (with payment providers such as Paypal) and combat fraud and illegal activity, we may process and disclose data with other companies and organizations and provide it to public authorities in response to lawful requests.
We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our users or others.
INTERNATIONAL DATA TRANSFERS
Our Service is global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Privacy Policy. Adequate safeguards that we may use include standard contractual clauses approved by EU Commission and other lawful safeguards.
YOUR RIGHTS AND OPTIONS
Opt out of marketing emails and other direct marketing.
Where allowed under applicable laws, Saytiri may send you marketing communications based on the existing customer relationship.
You may opt out of receiving promotional communications, such as marketing emails from us by following the instructions in such communications, or by changing your settings within the Service. The updated settings may not be effective immediately. Note that you may still continue to receive non-promotional communications from us, such as communications regarding the Service or updates to our Saytiri Terms of Service or this Privacy Policy or transactional information e.g. relating to your purchases on the Service.
Push Notifications
We may send you push notifications through our mobile applications. You may at any time opt-out from receiving these types of communications by changing the settings on your mobile device.
Access the personal data we hold about you.
If you request, we will provide you a copy of your personal data in an electronic format.
Your other rights.
You also have the right to correct your data, have your data deleted, object to how we use or share your data, and restrict how we use or share your data. You can always withdraw your consent by terminating your use of the Service.
We will respond to all requests within a reasonable timeframe. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, you may also contact your local data protection authority within the United States or the European Economic Area for unresolved complaints.
If you wish to exercise any of your data subject rights described above, please use the support options described in “Contact Us” above. We will respond to all requests in accordance with applicable laws. To protect your privacy, we may also take additional steps to verify your identity before fulfilling your request, such as by requesting you provide us a purchase receipt or other account information, asking you to link your email address with your user account, or asking you to answer questions regarding your activities on our Services. Once you have verified your identity, you may also designate an authorized agent to exercise your rights on your behalf by providing the agent's contact information to our customer support staff, as required by applicable law.
You have the right not to receive discriminatory treatment as a result of your exercise of these rights.
COOKIES AND SIMILAR TECHNOLOGIES
Like most online services, we and our partners use cookies and similar technologies to provide and personalize the Service, analyse use and prevent fraud. Cookies and similar technologies allow us and our partners to store their preferences and track your activities within the Service. Note that our partners may operate under their own privacy policies.
We and our partners collect and store information about users' interactions with unaffiliated websites and applications that use our technologies, including cookies and similar tracking technologies. This allows us to infer the presence of a common user or household behind multiple devices or browsers, for instance, and then link those browsers and devices into a device graph. We do so in order to
detect and prevent fraud;
improve the Service;
allow users to use the Service on one device and pick up seamlessly where they left off on another device;
analytics, personalization and attribution.
You can disable cookies in your browser settings, but some parts of the Service may then not function properly. Here are links to some popular browsers where you can adjust your cookie and web data settings:
HOW DO WE PROTECT YOUR DATA
Security Safeguards.
In order to help ensure a secure and safe user experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.
Data retention.
We retain your data for as long as your account is active or as needed to provide you the Service. We may for example
periodically remove unused user accounts and the data associated with such accounts.
Note that if you ask
us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with
our legal obligations, resolve disputes, and enforce our agreements.
CHILDREN
Protecting children's privacy online is very important to us. Our Services are not directed to anyone under the age of 18 (or other age as required by local law), and the Services do not knowingly collect personal data from children.
If you are a parent or guardian of a child that is using the Service despite their age, and wish to review personal data collected from your child, or have that information modified or deleted, you may contact us as described above. If we become aware that a child has provided us with personal data contrary to the above, we will delete any personal data we have collected, unless we have a legal obligation to keep it, and terminate the child's account.